To work out the best tariff for your household, we first need access to your smart meter data. This data reveals your electricity usage patterns - when you use electricity and how much you consumed, for every half hour over a full year.

We then compare your usage to a comprehensive and regularly updated database of UK electricity tariffs. This allows us to identify the smart tariffs most likely to save you money, based on your household’s unique consumption profile.

Because our tariff database is constantly refreshed - some prices change daily - we can always recommend the most suitable tariff for your future needs.

1. You tell us your address, your current electricity supplier, what tariff you’re on. You’ll also tell us what smart devices you own. We’ll also need a copy of your latest bill to verify your identity, so you’ll upload that too.

2. Once your identity is verified, we securely access your smart meter data through a trusted data provider. They contact the DCC, the organisation responsible for the smart meter program and prove you consent for you data to be accessed. They then download your smart meter data before returning it to us.

3. Next, we verify your data is complete and suitable for analysis. Once we have quality data, we'll analyse up to a years worth of your half-hourly electricity consumption data. We use our comprehensive tariff database to find the top three tariffs which can save you money, along with an analysis of how your household uses electricity and any interesting observations.

4. You choose the right tariff for you and start your switch. You’ll soon be with your new supplier and saving on your electricity bills! We’ll also provide you with any advice you need to make the most out of your new tariff and maximise your savings.

We access your smart meter data through a trusted data provider. After you submit a request on our website and verify your identity, our data provider requests your smart meter from the Data Communications Company, or DCC. The DCC, which is the organisation responsible for managing all smart meters in the UK, then securely accesses your smart meter to download your data, before it passing it back to us through our data provider.

We ask for a copy of your electricity bill to confirm your identity and prove that you consent to us accessing your smart meter data. Smart meter data is personal and stored securely on your meter, so strict rules are in place to make sure it’s only shared with authorised providers.

Your bill includes key details - like your name, address, and account number - that help us verify you’re the account holder. This is a requirement from our data provider, who’s responsible for protecting your data and ensuring it doesn’t end up in the wrong hands.

We plan to introduce additional verification methods in the future.